cafbank.orgCAF Bank Online

Session cookies Please note that by logging into you consent to the Bank using your personal information via session cookies to facilitate online transactions. Session cookies do not store your personal data and are deleted once you log out from . Close Small Medium Big Reset High Default CAF Online Online security Cookie policy About us Helping charities to make a better society Skip to content Secure banking The CAF Bank website is a secure site. We take all steps to make sure that your personal information stays safe and secure online. Online security » Help and support Interest rates » Using CAF Bank online » Fees and charges » Fees and charges from 28/06/2021 » More help and support  » -- For any information call to 03000 123 456 Call 9am-5pm Monday-Friday, excluding English bank holidays. For any information send fax to 03000 123 600 Products and services CAF Bank loans CAF Bank MasterCard® business card CAF Donate Welcome to Please enter your user ID and password to log into . If you have forgotten your user ID or password, please click on 'Need help logging in?' and follow the instructions. Enter your login details: User ID Password Need help logging in? » Having difficulty logging in? Primary users: Please see our Help and FAQ’s sections Using the new FAQs If you need further assistance please call our customer services team on: 03000 123 456 (9am-5pm Monday-Friday excluding English bank holidays) Secondary users: In the first instance please contact your primary user/administrator. Please see our Help and FAQ’s section Using the new FAQs If you need further assistance please call our customer services team on: 03000 123 456 (9am-5pm Monday-Friday excluding English bank holidays) Cancel Due to scheduled maintenance work will be unavailable between XX:XX and XX:XX on DAYOFTHEWEEK XX TH MONTH YEAR. We apologise for any inconvenience caused. Please contact us on 03000 123 456 Monday to Friday 9am-5pm, excluding English bank holidays, if you require any assistance. Christmas and New Year With Christmas fast approaching, please note that there are extra non-processing days during the holiday period – Friday 25th December, Monday 28th December 2020 and Friday 1st January 2021. If you have any payments that are required to reach the beneficiary before Christmas Day, 25th December 2020, these payments will need to be set up and authorised before 4pm on Wednesday 23rd December 2020. If you have any payments that are required to reach the beneficiary before New Years Day, 1st January 2021, these payments will need to be set up and authorised before 4pm on Wednesday 30th December 2020. Please remember that CAF Bank will close at 2pm on Christmas Eve, 24 December 2020 and New Years Eve, 31 December 2020. Online payments authorised after 1pm on these dates will be processed the next working day. Payments sent to your account after 2pm on these dates will be processed the next working day. Please allow enough time to process your payments. If you need to get in touch, please email us at cafbank@cafonline.org or phone us on 03000 123 456 Monday to Friday 9am-5pm, excluding English bank holidays. Service update Most of our staff are working remotely and we’re doing all we can to support you and the vital services you provide to people and communities across the UK. Whilst we will continue to accept requests for changes and applications for new services it may take us a little longer than normal to complete your requests. We’ll do our best to carry out your request within four weeks of receipt and on a best endeavours basis. Thank you for your understanding and patience with our staff during these challenging times Be aware of fake emails and websites Criminals use fake emails and fake websites to trick people into giving away passwords, bank details and other personal information. A criminal might send you an email that looks like it comes from us containing a link to a website that looks legitimate, but when you try to log in they can steal your passwords and personal information. You can often spot fake websites: The site doesn’t display the padlock symbol or ‘https’ in the address bar when you log in. They ask you to do something unusual or unexpected. They are poorly designed and contain typos or bad spelling. They are from suspicious looking email or web addresses. For tips on how to spot and deal with fake emails, read our how to keep yourself safe in our Security Centre . Quick links » About us » Contact us » Using the new CAF Bank » FAQs » Security » Privacy » CAF Bank MasterCard® » CAF Bank loans » CAF Donate » BACS Bureau Service Always be wary of unsolicited emails or calls asking you to disclose any personal details or card numbers. Keep this information secret. Be wary of disclosing any personal information to someone you don't know. CAF Bank and the police would never contact you to ask you to disclose your PIN or full password. If you think you may have accidentally disclosed any confidential information please contact us on 03000 123 456 . CAF Bank Limited is a subsidiary of the Charities Aid Foundation (registered charity number 268369). Address : CAF Bank Limited 25 Kings Hill Avenue Kings Hill, West Malling, Kent ME19 4JQ cafbank@cafonline.org CAF Bank Limited company registration number 1837656 (England and Wales). CAF Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (FRN 204451). Version: 9.21.04.0004...